INTEGRATED HUMANITARIAN SETTLEMENT STRATEGY PROGRAM (IHSS)
The IHSS offers initial intensive settlement support to newly arrived refugees and humanitarian entrants, generally for six months, but may be extended for clients facing additional challenges. The IHSS aims to help humanitarian entrants achieve self sufficiency, as soon as possible, by offering them specialised help on a needs basis. Using a case management approach, the needs of humanitarian entrants are identified and a case plan is developed and implemented.
The IHSS focuses on equipping entrants gain access to mainstream services. Humanitarian entrants can recieve the following services under the IHSS:
CASE COORDINATION, INFORMATION AND REFERRALS
We provide: case coordination planning, based on an initial needs assessment; information about, and referral to, government departments and other service providers; and help for proposers to fulfil their role in assisting Special Humanitarian Programme (SHP) entrants.
ON-ARRIVAL RECEPTION AND ASSISTANCE
We meet eligible entrants on arrival, take them to their accommodation, provide initial orientation sessions and assist with any emergency, such as, medical attention or clothing and footwear.
ACCOMMODATION SERVICES
We help our clients find appropriate and affordable long term accommodation and we furnish it with basic household goods, enabling them to establish their own home.
SHORT TERM TORTURE AND TRAUMA COUNSELLING SERVICES
All clients, as part of their case plan, are referred for an assessment for torture and trauma counselling and health care providers are assisted to understand the health issues that may arise from experiencing torture and trauma.
VOLUNTEER AND BI-LINGUAL WORKERS
Our pool of volunteers and bi-lingual workers play and integral part in supporting the newly arrived families and assist them settle into their local community.
The Metropolitan Migrant Resource Centre Inc is contracted by the Department of Immigration and Citizenship (DIAC) to provide the Integrated Humanitarian Settlement Strategy.
FUNDED BY THE DEPARTMENT OF IMMIGRATION AND CITIZENSHIP